Contact information

CONTACT INFORMATION

Last updated: September 22, 2026

Planet eBooks is operated by Planet eBooks LLC, a Wyoming limited liability company providing digital educational products, courses, ebooks, guides, downloadable resources, and related digital content.

If you have questions about a purchase, digital access, billing, your customer account, or any of our policies, please contact us using the information below.

CUSTOMER SUPPORT

Email: info@planetebooks.co
Website: https://planetebooks.co

We encourage customers to contact us by email for assistance regarding digital purchases, account access, billing questions, and delivery issues.

BUSINESS INFORMATION

Planet eBooks LLC
30 N Gould St, STE R
Sheridan, Wyoming 82801
United States

DIGITAL PRODUCT SUPPORT

If you contact us regarding a purchased digital product, please include:

Your full name.
The email address used during checkout.
Your order number, if available.
The name of the product purchased.
A brief description of the issue.

Please do not send full payment card details, passwords, or other sensitive authentication information by email.

ACCESS OR DELIVERY ISSUES

If you completed a purchase but have not received access to your digital product, please first check your spam, junk, and promotions folders.

If access is still unavailable, contact us and we will review the order and assist with the digital delivery process.

BILLING AND PAYMENT QUESTIONS

For billing questions, duplicate charges, or payment-related concerns, please contact us with the relevant order information.

Payment processing may also involve Shopify Payments or other authorized payment providers.

LEGAL AND POLICY QUESTIONS

Questions regarding our Refund & Cancellation Policy, Terms of Service, Shipping & Digital Delivery Policy, or Privacy Policy may also be directed to the contact information listed above.